I would have given them 5 stars BUT our train derailed as we were coming back to Durango. The conductor had just come thru the car to tell us we would be slowing down in a few minutes because we were approaching a section of track that has just been repaired. We didn't even make it to that section! No sooner then he left our car it started to shake violently. That was followed by loud scraping metal sounds and 2 steel chain hooks holding the passageway between cars together popping and flying back into our car. Luckily they didn't hit anybody. After a minute or so of this we came to a hard stop followed by a big cloud of dust rushing thru the front door of the car. Fortunately the car didn't tip over as the track ran along a ridge about 30 feet above the animas river. Going down that embankment would have been bad!
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This is from the door of our car - we should be centered over the track
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We were not far from town but not near a road so we ended up walking back the track about a quarter mile to a road where several buses came and picked everyone up. The first couple of buses were nice motor coaches. The one we rode back to town in was a converted 1970s school bus adorned with lots of interesting artwork from folks who were probably in altered states of consciousness .
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