OldBill
Member
- Joined
- Aug 18, 2015
- Messages
- 440
Has anyone been able to contact WM? I had some questions regarding my ~20 yr old Versalite. Great bag but loft has declined (center is 4-5" vs 6" new) and was hoping to get more down added if possible. I've sent 3 emails over the past month with no response. A search showed I'm not the only one having problems. Both Facebook and bpbasecamp have posts from others with similar stories. They seem to be associated (owned?) by Adventure 16 as that is the email domain (WMSupport@Adventure16.com). Considered calling the number on their website but if service is this unresponsive, I'm not sure I trust sending my bag to them.
My girlfriend was going to get a WM bag as well so we can zip them together. I'm now leaning to recommending FF.
My girlfriend was going to get a WM bag as well so we can zip them together. I'm now leaning to recommending FF.