Clik Elite rocks!

[gnwatts]

I bought a new "used" Hiker on Ebay a few weeks ago, it was cheap and I had heard a great deal about the quality etc. I received it, and was struck by one glaring problem. The upper compartment, which will be filled with my backpacking stuff, dirty/sandy/nasty backpacking stuff, is not sealed from the camera bay below! WTF? What were they thinking? The new hiker will have a zipped enclosure that separates the 2 compartments, which makes sense. The pack was also missing one of the vertical separators in the camera compartment. I called Clik Elite, expressed my concern about dirt and dust, and the guy said they had a fix that he would send out, free off charge. I got a insert for the top compartment that sealed it off, and they just sent me the vertical piece for the camera compartment. The bag is beautiful, quality through and through (a little heavy though). Now if I can figure out a good way to attach my tripod, I will be totally sold.
Just to say that they have a great product and company, and stand behind their work, a rarity these days.